Joining Hyland with no Design Ops framework, I treated the challenge as a UX problem: understand the users, identify pain points, and find solutions within real constraints. Quantitative surveys paired with natural conversations shaped everything that followed: a connected system of tools, standards, and spaces designed to help designers do their best work. Bringing Order …
As I joined Satalia it became clear that the brand design they had was unfit for much more than the most basic print advertising and the font was expensive to licence and required lots of adjustment to make it work. I carried out some case studies of other Artificial Intelligence companies and it was clear …
HSBCnet required a document describing the form and usage of common elements – essentially a design system with detailed usage guidelines. One of the elements I looked at was the pagination model they were using for multi-paged tables. Gathering Samples I started by sketching out as many different pagination forms as I could find. After …
The client was adamant that, in cases where forms were spread over two columns, they should follow their traditional standard of left-to-right input sequencing regardless of the content of the form. This made for some confusing forms, especially when entering addresses or full names (including middle names). Finding The Best Route I needed to provide …
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As a part of the HSBCnet ‘Uses and Principles’ document, I looked at how buttons were used throughout the system. Accepted Patterns Using Google I searched for images of system dialogue boxes and interfaces that included buttons – as the end-users for the buttons were almost entirely Windows users I decided to focus my attention …
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